vCom Success Story

tcb_vcom_logos

See how we manage Tri Counties Bank's technology to provide visibility in to their spend and save them 45% on monthly invoices.

 

Download the Case Study

slant

Background

Tri Counties Bank, headquartered in Chico, California, has provided consumers, small businesses, and commercial banks throughout Northern and Central California, with extensive financial services for over forty years. Tri Counties Bank offers a variety of platforms for clients to facilitate “Service with solutions,” through stand-alone and in-store branches as well as 24/7 access to ATMs, online and mobile banking.

“vCom is a trusted partner who we rely upon to manage our technology. More importantly, we are in alliance with a company who cares about our business, provides sound, strategic advice, which enables us to focus on banking. The partnership formed between our companies is a testament to the genuine people working for vCom.”

Bruce Barnett - CIO

Challenge

Tri Counties Bank has experienced record-growth within the past three years expanding to over 90 locations throughout the state of California. Prior to vCom, Tri Counties Bank relied solely on the efforts of their stretched IT team to manage all aspects of their technology environment. Their team faced the challenge of managing multiple carriers, technologies and organizing all monthly invoices while maintaining their growing enterprise each month. The acquisition of new small regional banks and understanding their inventory was a daunting task. The increase of locations resulted in rising costs across wireline and mobile services.

Challenge

Manage a multi-site and multi- carrier network infrastructure

Obtain visibility of technology spend and inventory

Manage 150+ monthly invoices, including GL coding & A/P Posting

Solution

Move services under vCom management

Leverage vManager for operational and accounting management of spend

Manage migration to new technology

 

Benefits

A single invoice for all offices, carriers and products

A single support team nationwide

Automated processes that save days of labor each month

By the Numbers

 

88

Locations Under Management

983

Employees Across California

#115

Largest Bank in the United States

$4.4B

Assets Under Management

Transformation

imacplatform

vCom worked closely with Tri Counties IT team to tackle the transition of Tri Counties’ existing services, and newly acquired bank services, under vCom’s management. After a comprehensive cost comparison, vCom’s professional services team was able to source and negotiate contracts for new network providers, and managed the migration closely with the IT Team. This migration saved Tri Counties Bank over 45% off their monthly invoices, and provided them with the stable and uninterrupted service they were seeking. With a new partnership in hand, Tri Counties Bank’s IT team immediately expanded in size and expertise, with all services and inventory consolidated and managed through vCom’s cloud-based management platform, vManager. All sourcing, order management, trouble escalation, service moves or changes, and inventory were now handled in partnership with vCom’s professional services team.

Results

In addition to savings and visibility, Tri Counties Bank achieved consistent, redundant and optimized services for all of their branch locations by utilizing vCom’s platform for managing eighteen carriers. Furthermore, Tri Counties Bank received a single monthly bill illustrating their cost allocation for their wireline and mobile services. By leveraging vCom’s professional services team as an extension of the IT organization, Tri Counties Bank’s IT Team could focus on better supporting their users and branches.


"vCom has helped us consolidate hundreds of bills across dozens of carriers, whilst getting us a great price on the services we use. This has eased the burden on our team exponentially.”

Lee Garstin - Network Engineer

eee

About vCom

 

We’re revolutionizing how technology expenses are managed. We’ve been leading this quiet revolution for 15 years, delivering the products, platform, and people to manage our customers’ business technology and deliver visibility, control, and cost savings.

Learn more about what you can do with vManager

 

Let's Get Started

Meet our management team

Audrey Bio image

Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.

×

Case%20Study%3A%20Tri%20Counties%20Bank