Staying on top of their technology environment and quickly seeing open action items, spend optimization opportunities, and billing trends, enables finance and IT managers to be proactive in their technology management. Clicking into the interactive charts and graphs takes them exactly where they need to be to make smarter decisions and help their teams work more effectively.
“vManager is fantastic. I use it to provide usage, inventory, and trend information for my management and other departments.”
Centralizing all moves, adds, changes, and disconnects (MACDs) allows IT and telecom managers to gain unprecedented visibility into their entire communications estate. A true collaboration platform, customers can interact with their vCom team on all orders across all products, locations, and carriers.
“I have used many carrier and TEM applications over the past several years but find vManager one of the easiest to use.”
Standardizing data for all communications assets across all carriers, by product, or by location simplifies inventory management for IT and telecom teams. Customers can label inventory in a meaningful manner, see related inventory, and view disconnected inventory and associated history.
“vManager allows us to track our inventory, locations, trouble tickets, history – it is very easy to do research and troubleshoot.”
VP of IT, Garda Cash Logistics
Providing a single point of contact for all trouble tickets and support requests enables your teams to work at maximum efficiency and quickly resolve telecom and network issues regardless of carrier, location, product, and service type.
“vCom has helped ease the burden of tracking our inventory, our carriers, and most importantly, managing our costs”
Automating accounts payable processes eliminates the need for manual general ledger coding of invoices. As each invoice is loaded into vManager, chargers are automatically allocated according to the customers' business needs, providing true visibility into communications spend.
“At the end of the month, AP downloads our invoice, already coded for our general ledger, and simply uploads it into our system – little to no time spent.”
VP of IT, OKI Bering
Standardizing and consolidating invoices across multiple carriers simplifies the invoice management process, eliminating confusion and providing clarity across finance and IT teams. Being able to quickly access an aggregated view of your charges by service, location, or carrier provides actionable information to managers and c-level executives.
“Our experience with the vManager software has been excellent. We’ve been able to use this tool to find out how we’re spending money, where we’re spending money, and how to allocate it back to our individual cost centers. I also use the graphs each month that show how we can reduce our spend. ”
Reviewing all communications spend across all carriers and services, trended by service type or location, helps finance and IT teams identify variances and spikes or drops. Drilling down to more granular level, and developing customized reports to supplement the over 50 standard reports, provides further visibility into a client's communications spend and inventory.
“We get one bill instead of 150, and it is coded and ready for accounting.”
CIO, Duane Morris
Maintaining projects, locations, security, and shared documents -- including contracts and service orders -- in a secure, centralized location allows both the customer and their vCom team with direct access to critical information and ensures clear alignment across aspects of the customer's communications environment.
“The wireless module allows me to get a consolidated view of wireless spend. I can sort by cost center, I can see who is spending what, and it gives me a better handle of what’s going on in that world.”
Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.
As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.