Strategy Analytics predicts that by 2020, the number of internet-connected devices will reach 33 billion, and the number of connections per person will hit 4.3. Although this may seem like a lot, it really isn’t. Connected devices don’t just mean smart phones, which, along with PCs and tablets barely make up one third of all connected devices. It’s the “emerging categories” of Internet of Things (IoT) and wearables that are going to make up the lion’s share of connected devices.
A typical sales person at my organization is assigned a laptop, a tablet, and a phone. That’s already three connected devices, each with data requirements, and this is by no means atypical. While there are many employees that will have one or fewer connected devices, three isn’t unusual, and some will even have 4, 5 or more. How are you managing those devices?
Any successful mobility management program begins with an inventory. It’s critical that whatever solution you select begins with building a detailed inventory that includes every device – whether or not it’s on plan or “owned” by an employee – from procurement to end-of-life. The inventory should be maintained regularly, compared to invoices and employee records, and audited. Inventory reports should include
- Employee department
- Employee cost center
- Employee contact information
- Service provider, plan, cost, and features
- Plan activation and contract end dates
- Replacement eligibility
- Bill payment method
Once you’ve gathered all of this information, you may be surprised to find how many devices and plans you’re paying for that are being used by former employees. If you’re looking for a way to find some cost savings, just comparing your mobile invoices to your employee records can deliver some low hanging fruit. We’ve heard stories of former employees continuing to use their work-provided mobile devices. For some quick and dirty calculations, assume $100 per month in service (and who knows what happens when they have overages or roaming charges) and you’re continuing to pay that former employee $1,200 per year. Wouldn’t that look nice put back into your budget?