The final part of the stakeholder pyramid is the C-Level / Executive Suite. This group, which can include board members, is primarily interested in high level benefits and risks and has a vested interest in ensuring that any policies implemented support company goals for growth and success. They are also key sponsors and approvers of budgets and policies, and as they determine these, they need to consider productivity, employee engagement, and operational costs.
It may seem counterintuitive, but having a freer mobile policy and allowing access to social media can actually improve productivity: research displayed in Column Five’s infographic showed that employees who are allowed to surf the internet are 39% more productive than employees who don’t. Additionally, internet browsers reported increased psychological engagement and reduced mental exhaustion and boredom. This is an important consideration when evaluating mobile policies such as internet usage.
A final consideration – but a critical one – is that this group needs to understand that the mobile strategy and resulting policies apply to all employees and that they are not exempt. If this group does not agree with a policy, they need to carefully evaluate it and determine if it’s appropriate to include the exemption in the policy – and how that will be perceived in the rest of the organization. We’ve seen instances of policy violations in the senior teams trickling down to the rest of the organization, making the policy ineffective and therefore useless.
Spending the time upfront to identify the needs of each level of the pyramid and balancing with corporate needs can save time and money over the life of the policy as well as preserving the security of company data and networks. It also demonstrates alignment across the organization and can facilitate buy in from the different groups, further ensuring success of the mobile strategy and adherence to policy.