We’ve made some changes to our invoice format to make it easier to read, find the information you need, and give you better visibility into your telecom spend.
Carrier Services Charge Summary
We’ve added a new section to your invoice, “Carrier Services Charge Summary”, which details your charges by carrier. This gives you better insight into the carriers we’re managing for you and the associated spend.
Managed Services Charge Summary
Another new section, “Managed Services Charge Summary”, immediately follows the “Carrier Services Charge Summary”. In this section, we’ve pulled out your managed services charges for increased transparency and so you can better understand the different charges that comprise your bill.
Details of Current Charges
We’ve renamed this section to “Charge Summary by Service Type”, which more accurately reflects the information and charges detailed in this section. Additionally, we’ve moved it to the second page of your invoice.