SAN RAMON, CALIFORNIA
vCom Solutions Inc., a premier provider of fixed and mobile telecommunications management services, celebrates its thirteenth anniversary with an office expansion to accommodate its growing team. The new space will contain a state-of-the-art Network Operations Center (NOC) and training facility.
vCom’s thirteen years have been marked with consistent recognition for its premium customer service, industry leading technology, and commitment to its employees. vCom has achieved over 94% customer satisfaction each year of its customer survey, and recently achieved 100% customer satisfaction for vManager, its proprietary cloud based software solution. vManager was also recognized with the TEM Excellence Award for advancing the TEM industry and delivering outstanding value to its customers. vCom’s commitment to its customers is closely followed by its commitment to its employees, resulting in 7 years of recognition as one of the Best Places to Work in the Bay Area.
The company’s founders, Gary Storm, Sameer Hilal, and Joe Condy, continue to oversee company operations and ensure that quality of service and technology remain high.
“I’m extremely proud of what we’ve built here,” says Gary Storm, Founder and CEO. “We set out to revolutionize how the telecom lifecycle is managed, and our growing base of 300 customers is testament to our success.”
Sameer Hilal, COO, echoes Storm’s sentiments. “It’s been an amazing thirteen years. Everybody’s worked extremely hard to ensure we’re delivering on our promise and providing our customers with a total telecommunications management solution.”
“It’s been a privilege working with the team,” comments Joe Condy, SVP Sales. “Our ability to deliver on our promises to our customers helps us continue to grow and transform the telecommunications environments of new customers.”
The company will celebrate its successes with its customers at the upcoming 2014 Customer Summit held in San Francisco.
About vCom Solutions
vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.