vCom Employee Summit 2016: Engaging with our Customers, and Each Other

March 25, 2016


 

On February 25th, vCom held our annual employee summit. New faces, seasoned teammates, and some soon-to-be teammates all joined us.

We talked through our successes from 2015 and our ambitious plans for this year, focusing on three key initiatives:

1. Telling Our Story

We’ve got a new website and a refreshed brand for 2016. We’re proud to be able to demonstrate how vCom has been leading a “quiet revolution” in technology expense management, and we’re excited to get the word out in a clear and concise way. If you haven’t checked it out already, take some time to explore the new vcomsolutions.com.

2. Customer Engagement

We believe success depends on a strong partnership between our people and our customers. Gary, vCom’s co-founder and CEO, spoke at our employee summit about how our team, and the way we engage our customers, add value that far exceeds that of our technology offering alone. We’ll continue to focus on our customers this year with events like our Customer Summit and new educational pieces. We had 97% customer satisfaction in 2015 and we look forward to another great year of partnership as we continue to revolutionize technology management.

“Engaging with our customers sets us apart. We should continue doing great work with great companies to achieve great results.”

– Gary Storm, Co-Founder & CEO

3. Employee Engagement

We can’t do great work without a great team. We held breakout sessions to discuss how we can better support our people and continue to grow vCom’s amazing culture.

As always, we concluded the summit with our annual Employee Awards Ceremony recognizing top performers across the organization.

At vCom, we’re convinced that the foundation for customer engagement is employee engagement. We’re ready for an unprecedented year. Here’s to a great 2016.

 

 

Meet our management team

Audrey Bio image

Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.

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vCom%20Employee%20Summit%202016%3A%20Engaging%20with%20our%20Customers%2C%20and%20Each%20Other