vCom Solutions Announces Enhanced Mobility Solution to Simplify and Automate Enterprise Mobility Management

April 23, 2014


SAN RAMON, CALIFORNIA

Expanded Offerings Streamline Mobility Expense Management and Mobility Lifecycle Management Processes

vCom Solutions Inc., the pioneer of Telecom Management as a Service (TMaaS™), today announced new features and program enhancements to its current Mobile Expense Management (MEM) solution. The new offering, vCom Mobility Lifecycle Management (MLM), which includes Mobile Device Management (MDM), allows enterprises to outsource their mobility change management program (MACD), while gaining control over and visibility into their mobility environment. The solution simplifies complex mobility spend by providing state-of-the-art technology in a cloud-based software solution; streamlined processes built from over a decade of experience and development; and premier people and service management.

Some of the key enhancements offered to customers include

  • True equpiment cost and cost allocation — allows customers to allocate charges more efficiently, track “buddy upgrades” with ease, and generate more savings than typical carrier optimizations
  • Portal access for end-users and administrators — web-based access to the technology with a customizable experience based on adminstrator-defined user groups and geared towards simplifying and optimizing transactions
  • Automated optimization services — eliminates the need for manual audits with automated change and procurement recommendations
  • Near real-time carrier integration — ability to pull inventory data daily to take corrective action and avoid bill shock
  • Plan recommendations — based on phone selection and data, voice, and text pool utilization
  • Human Resources integration — optional daily synchronization of employees and selected information to vManager for near real-time update of current employees
  • Real-time device management — includes the ability to wipe, lock, and message the device; and gain anonymized near real-time usage metrics
  • Ad-hoc reporting — supported by a dynamic reporting engine to provide insight into yoru mobility environment
    vCom Mobility Lifecycle Management is comprehensive when taken in whole, but flexible module selection allows adaptation to individual enterprise’s needs.
  • “We are incredibly excited by this release,” says Gary Storm, CEO and Founder. “We’re constantly looking for ways to innovate and deliver better telecom management to our customers, and feedback from our most recent customer survey indicated that mobility management is a top priority for them. We’ve taken this feedback and made it a key initiative for 2014 to improve our mobility management solution. This is a significant investment for vCom Solutions, both in terms of technology and people: in addition to developing a robust software solution, we’re expanding our professional services team to support our customers.”

    About vCom Solutions
    vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.

    Media Contact
    Carina Hayek
    chayek@vcomsolutions.com
    925-415-2121

    Meet our management team

    Audrey Bio image

    Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

    As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.

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