vCom Solutions Launches vManager Application for Android

February 11, 2013


San Ramon, CA

vCom Solutions announced today that its vManager telecommunications management software tool, recently named a recipient of the 2012 TEM Excellence Award presented by INTERNET TELEPHONY magazine, is now available as a mobile application on Android platform, in addition to its iOS versions.

vCom, and its vManager software, streamlines and automates the management of the telecom lifecycle, helping clients gain visibility and control over their spending and inventory. Its clients work with vCom to address the challenges of managing enterprise telecom and data networks, including the design and procurement of the network, the day-to-day operational management, financial optimization, and actionable business intelligence. When these issues are addressed holistically, and with a comprehensive software platform such as vCom’s vManager, enterprises can streamline operations and dramatically reduce the total cost of telecom.

The vManager application for Android is free to vCom customers and allows them to quickly access their professional services team, view and analyze their inventory, access invoices, and manage trouble tickets. The latest enhancement to all three mobile applications allows the user:

  • To open a trouble ticket against an item in their telecom inventory. For any type of service issue, opening a ticket automatically pulls up the relevant information on a particular circuit and allows vCom’s Professional Services Team to start working the ticket
  • Receive “push” notifications on their mobile device when notes are added to trouble tickets
  • Receive “push” notifications on their mobile device when new invoices are published to vManager
  • “vCom is always looking for ways to simplify telecom management and enhance visibility and control. This includes accessing data and tools,” says Sameer Hilal, vCom’s Chief Operating Officer. “We built our vManager application for the cloud, to make it easy for our clients to access. The vManager applications for iPhone, iPad, and Android devices take this freedom a major step forward, as they now can truly manage their telecom from anywhere, at any time.”

    About vCom Solutions
    vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.

    Media Contact
    Carina Hayek
    chayek@vcomsolutions.com
    925-415-2121

    Meet our management team

    Audrey Bio image

    Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

    As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.

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