Gain Control and Visibility Over All Your Communications

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vSuite: Technology Lifecycle Management

vSuite is our portfolio of technology lifecycle management solutions that include wireline, mobile, and collaboration spend. Delivered by vCom's professional services team of experts and powered by vManager, vCom's award-winning software solution, vSuite enables you to effectively and efficiently manage your technology spend by providing visibility, control, and optimization of those assets.

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Our managed services include the fundamental disciplines of the technology lifecycle:



“Until you have experienced all your telecom needs being managed through the same system, you just don't know what you're missing. Procurement, trouble tickets, usage summaries, alerts, wireless, reporting, and much more. I could not go back. A must. Period.”

IT Systems Manager, Burkhart Dental Supply

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Wireline Lifecycle Management

Wireline manages the entire wireline lifecycle - from procurement to support to analysis - helping companies select the right technologies for their business needs, and providing visibility and control over their spend and inventory.

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“vCom provides me with tools to manage orders, inventory, issues, costs, and allocations. It is the only way to go in managing the telecom environment. ”

Senior Manager of IT, Workflow One

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Mobile Lifecycle Management

Our mobility solution closes the gaps in mobile lifecycle management, providing control of mobile spend and inventory in one location and one format, regardless of device type, plan, carrier, or feature set.

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“vManager’s wireless expense management saves us one to two man-days per month in having to manually go through the wireless bills.”

CIO, Duane Morris

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Collaboration Lifecycle Management

vCom's collaboration platform provides a broad set of solutions from the brands that drive leading collaboration experiences for large companies around the globe including Arkadin, InterCall, Level3, PGI, UberConference, and Webex.

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"If it were not for vCom’s structure and approach, GardaWorld would not be able to maintain services and analyze billing as efficiently, and would not be able to support the company’s branches and employees as swiftly."

Telecommunications Administrator, GardaWorld

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Cloud Lifecycle Management

Our cloud solution closes the gaps in cloud lifecycle management, providing visibility into your cloud infrastructure and cloud software spend to help you plan, strategize, and grow with a cloud architecture that supports your business.

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Learn more about what you can do with vSuite

 

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Meet our management team

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Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.

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Solution

Sourcing

Contract

Project

Inventory

Service &

Invoice

Accounting

Analytics/BI

Design

Management

Management

Management

Support

Management

Solution Design

Technology Architecture Design

IT Planning

Service Provider Benchmarking

Built-In RFP Process

Sourcing

Price Comparisons

Quote Management

Online Shopping Experience

Service Order Workflow

Contract Management

Contract Negotiations

Aggregated Buying Power

Pre-Negotiated Terms

Project Management

Project Coordination

Order Placement/Provisioning

Testing & Deployment

Inventory Management

Inventory Tracking

Technical Specifications

Customized Attributes

Service & Support

Tech Support

Moves/Adds/Changes/Disconnects

Troubleshooting

Invoice Management

Normalized Presentation

Invoice Workflow

Consolidated Billing

Audit & Dispute Management

Accounting

GL Coding

AP Posting File

Cost Allocation

Budget Management

Analytics/BI

Report Library

Trend Analysis

Dashboard

Metrics

vSuite