In today's fast-paced business environment, where companies rely on a wide array of technologies to function smoothly, managing these tech assets efficiently while keeping costs in check can feel overwhelming. That's why many organizations, regardless of size, turn to external experts for help—and given the complexity of modern IT, it’s easy to see why. The real question is why any organization would choose to handle all this vital technology without professional support.
During my 5 years as a software trainer for an IT management tool, along with nearly a decade in the IT and telecom industries, I've encountered very few IT managers or VPs of Technology who had complete clarity on their tech assets—what they have, where it's located, and what it's costing them. It's not as simple as it sounds.
A common concern I hear from clients is their desire for a clear, accurate, and complete view of their business technology—without spending excessive time trying to figure it out themselves. Companies that can achieve this either have large, well-staffed IT teams or have been meticulously tracking their assets for months, if not years. This doesn’t reflect poorly on IT managers; rather, the fragmented nature of the IT industry—so many technologies from so many vendors—makes it challenging, if not impossible, to get a comprehensive understanding of what’s in place, let alone identify areas for improvement or cost savings. When you lack visibility into your assets, vendors benefit because you don't know what you're spending or where it's going.
Without an accurate, efficient picture of your technology assets, and without working with a technology management partner or platform, how much time are you spending on non-essential tasks? Consider the journey of a single technology asset. For example, when setting up a new location, you might need to contact two or three telecom providers to determine who offers service in that area and gather pricing. You then manage the back-and-forth communication and ask all the necessary follow-up questions.
Once you've chosen your final option, the order process begins—and if you're familiar with the telecom industry, you know this can bring all sorts of complications and delays, depending on the location, carrier, and technology. Don’t forget, you'll also need to negotiate and sign a contract, ensuring the terms and conditions are favorable. Keep that contract easily accessible for future reference. After the order is placed, you'll need to organize and store all relevant details to troubleshoot issues down the line. It's important to track the asset—what it is, where it's located, and any associated hardware. Even if you make it through these steps without major hiccups, you're still left with billing and invoicing, hoping they’re accurate—and more importantly, that you can understand the charges well enough to verify their accuracy. And if that’s not enough, just wait until you need to pull detailed data on your assets. Did you carefully track and organize their attributes so you can generate reports on demand?
This is just a basic outline of what’s involved in managing a single asset—assuming everything goes smoothly. Multiply that by the many assets and technologies your business relies on, along with all the potential pitfalls, and it’s easy to see how the process can quickly spiral into chaos.
So, why would you want to manage all of this on your own? This is where companies like vCom Solutions can make all the difference.
Now, let’s reimagine the scenario of adding a new location. Instead of dealing with multiple vendors, imagine having a single point of contact at one company who can provide pricing from as many carriers as you need. Picture a team that manages the entire contract and order process for you, keeping you informed at every step. No more juggling multiple interactions just to get what you need. Once the operational details are handled, you have all your asset data, invoices, and reports in one centralized platform—regardless of the vendor. Gone are the days of logging into multiple portals.
By partnering with vCom and leveraging a tool like vManager, you gain everything you need to be like those IT managers and VPs who know, with just a few clicks, what technology they have, where it’s located, and how much it’s costing them. You can access this information quickly and easily, without the hassle of managing multiple platforms, apps, or the need for extra staff to handle all your technology assets.
