On this episode Keeping IT Real, Jethro Castillo is joined by Andrew Nuxoll, Managing Director of IT Operations and Cybersecurity at UNICEF USA. Andrew shares his journey from learning computers in elementary school to becoming a seasoned IT professional. The discussion delves into the intricacies of managing IT and cybersecurity in a nonprofit context, the importance of continuous learning and adaptation in tech, and the challenges and benefits of implementing a formalized project management office. Andrew also highlights the impact of AI on IT and cybersecurity and offers insights on effective change management practices and user communication.
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