Simplifying How Organizations Manage Network and Mobility 

Gary Storm is the Founder and CEO of vCom Solutions, a leader in IT lifecycle management for enterprises. Since founding vCom in 2001, Gary has led the company to national recognition for its innovation in managing IT spend across connectivity, mobility and cloud. Previously, he served as President & CEO of Networld Communications, where he launched one of the first Hosted IP Telephony platforms, now CallTower.

Gary began his career with Nortel and Williams Communications and holds a B.A. from UC Berkeley. He serves on several nonprofit and industry boards. 

Sameer Hilal is the co-founder and COO of vCom Solutions, where he leads innovation in IT Spend Management through a robust software platform and expert-led services. With over 20 years in technology and software development, Sameer has guided vCom in managing global networks, enterprise mobility, IoT, collaboration tools, and cloud solutions. 

Before vCom, he served as VP of Operations for a voice and network systems integrator and Director of Technology for a leading radiology group. He holds a bachelor’s degree in Physics with a minor in Biology from Boston University. 

Joe Condy is the co-founder of vCom Solutions and brings over 20 years of telecom experience to his role. He’s known for building long-term customer relationships through a strategic, customer-first sales model that has helped drive vCom’s sustained growth. 

Previously, Joe was VP of Sales at Networld Communications, where he led sales expansion in key markets and helped establish the company as a leader in next-gen voice and data solutions. He also held roles at Nortel Networks and Williams Communications. 

Joe holds a Bachelor of Arts degree from Lewis and Clark College.

As the head of RevGen mobile practice at QuantumShift, Rob spearheads strategic initiatives with a focus on sales, marketing, project management, and product development. With a comprehensive expertise in navigating diverse industry landscapes, he devises pragmatic strategies to overcome obstacles and propel companies towards ambitious objectives. Rob's extensive tenure in the mobility sector underscores his adeptness in nurturing strategic alliances, driving organizational growth at scale through impactful partnerships that solve market pains.

Kyle Harris is the Vice President & General Manager of Network Revenue Generation at vCom Solutions, where he leads the Network Revenue Sales and Support Teams. With over 20 years of experience spanning sales, operations, revenue strategy, and network services, Kyle has consistently driven growth through innovation, operational excellence, and customer-centric leadership. 

Prior to joining vCom, Kyle held senior revenue and sales leadership roles at Cognizant, Rimini Street, Evoque, and CenturyLink, where he successfully led large-scale transformations, sales enablement initiatives, and go-to-market strategy development. He also co-founded a consulting firm dedicated to helping organizations enhance their sales performance and operational effectiveness.  

Kyle is based in Denver, Colorado and holds a B.S. degree in Engineering from Texas A&M University. 

Heather Faison is Vice President of Operations for QuantumShift by vCom, where she leads the company’s wholesale operational strategy and execution. With over 20 years of experience in mobile and network technologies, Heather has a proven track record of streamlining processes, reducing costs, and enhancing operational efficiency. She’s passionate about building and mentoring high-performing teams that create a more agile and responsive infrastructure. 

Before vCom, Heather held key roles at AT&T, QuantumShift, NorthPoint Communications, and Cellular One. She’s also an active member of the CHARGE Syndrome Foundation and the CARE Parent Network, supporting families with special needs

John Adams is the Senior Vice President of Service Delivery at vCom Solutions, overseeing operations and expense management to drive efficiency, value, and strong relationships with customers, partners, and vendors. 

He brings deep expertise in Lifecycle Management and a thorough understanding of vCom’s products. Prior to vCom, John held leadership roles at Calero, where he managed sales support, client relationships, and operations, and at Manage Mobility, overseeing technology expense operations. He also served as VP of Lifecycle Services at Advocate. 

He is currently serving on the Executive Board at ETMA. 

Kirsten DiChiappari is Vice President of Customer Success at vCom Solutions, where she leads efforts to drive retention, growth, and long-term customer value. A seasoned executive, she brings experience across industries including technology, finance, and media. Kirsten builds and scales high-performing CS teams rooted in trust and partnership. She was a featured speaker at the 2024 CCO Summit, appeared on the This Is Growth! and CSM Practice podcasts and was profiled in The Customer Success Café. She also received a 2025 Creative CS Leader Award by EverAfter.

Kirsten holds degrees from Providence College and Lesley University. 

Jessica VanVorst is the Vice President of Partner Success at vCom, leveraging 14+ years of leadership experience to drive operational excellence and strong partnerships. She leads partner onboarding, training, and resource development, ensuring partners have the tools to thrive while collaborating with business development to enhance vCom’s offerings.   

Previously, Jessica served as Vice President of Customer Experience at ProfitSolv, excelling in partner relationships and customer outcomes. At Possible Finance, she led initiatives that improved agent efficiency by 40% and reduced costs by 30%. Her career also includes leadership roles at Calero and Windstream Communications, where she built high-performing teams and scalable systems.