New Invoice Format

April 3, 2014

We’ve made some changes to our invoice format to make it easier to read, find the information you need, and give you better visibility into your telecom spend.

Carrier Services Charge Summary

We’ve added a new section to your invoice, “Carrier Services Charge Summary”, which details your charges by carrier. This gives you better insight into the carriers we’re managing for you and the associated spend.

Managed Services Charge Summary

Another new section, “Managed Services Charge Summary”, immediately follows the “Carrier Services Charge Summary”. In this section, we’ve pulled out your managed services charges for increased transparency and so you can better understand the different charges that comprise your bill.


Details of Current Charges

We’ve renamed this section to “Charge Summary by Service Type”, which more accurately reflects the information and charges detailed in this section. Additionally, we’ve moved it to the second page of your invoice.

Meet our management team

Audrey Bio image

Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.