vCom customers have an unprecedented amount of visibility into their telecom environment. Armed with this valuable data, they are well equipped to implement the KPIs (Key Performance Indicators) recommended by the telecom management industry experts at AOTMP to drive business transformation and enhance the understanding and status of their current telecom investment.
Anyone who wants to turn telecom from a cost center into a strategic business driver will benefit from this paper.
The report demonstrates:
– How to identify, measure, and present the key performance indicators needed by your senior leaders
– How each KPI drives functional and/or organization goals
– The potential causes and effects of any KPI movement
– Ways to enhance the perceived value of the current telecom investment
– Methods for using the KPI data to evaluate new ways to maximize the value of these assets
Click here to download the paper.