Platform

Total Control—Anytime, Anywhere

Explore vManager, an AI-powered and award-winning technology spend and lifecycle management software specifically designed for small and midsized companies. Backed by expert services and 24/7 support, it's the only platform you'll ever need to oversee your information and communications technology.

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IT Management Software

A single portal to buy, manage, and pay for your technology

When you work in IT and finance, finding what you need to keep your department running can be a big challenge. You often have to navigate through multiple portals and disparate spreadsheets to track orders, assets, tickets, and invoices. With vCom's IT spend and lifecycle management software vManager, it's easy to centralize every activity and asset within your organization, across all technology, vendors, and locations.

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CENTRALIZED IT HUB

vSuite takes you from great ideas to great results

In addition to our IT software, when you engage with vCom, you instantly gain access to the entire vSuite, making it easier than ever to bridge the gap between your data and the teams and tools you need to execute.

vSuite not only grants access to the vManager platform but also our exclusive IT marketplace, subject matter experts, brokerage solutions, and aggregated buying power through QuantumShift. Nowhere else can you find everything you want and need for successful technology and communications management under one roof.

Learn more about our vCom Marketplace

vManager Benefits

Streamline your IT purchasing and management

Backed by a team of dedicated experts working on your behalf, vManager provides a single pane through which to view, manage, automate, and streamline your IT spend and lifecycle management needs—giving you full visibility and control, from source to pay.

Centralize Management

Get a unified platform for overseeing all your IT assets and processes, enhancing visibility and control.

Improve Efficiency

Automate routine tasks and workflows, boosting your team’s productivity and reducing manual effort.

Monitor in Real-Time

Quickly identify and resolve issues with continuous monitoring of your IT infrastructure.

Control Costs

Track and optimize your IT expenses, ensuring better resource allocation and identifying cost-saving opportunities.

Enhance Accuracy

Minimize human error, leading to more reliable data and precise reporting.

Scale Effectively

Easily adapt to growing IT needs and handle increased complexity without needing to scale up resources.

CUSTOMER TESTIMONIALS

Get real results with software and services that meet you where you are

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A doctor on a telehealth call with a patient

The time before vCom, vManager, and Managed Pay was the dark ages.

Addison Cardozo

Senior Financial Analyst, Adventist Health

vManager is really simple to use and cut our project time down from what used to be days to mere minutes.

Ron Elledge

Operating Company Software Manager, Papé

We see a lot of value in vManager. Now we can easily go in and look for information from a central place.

Annette Ruah

Manager, Infrastructure Engineering, Telecare Corporation

vManager Features

Take the complexity out of your next IT project

Access everything you need to manage contracts, assets, reports, invoices, support, and more through your browser or our convenient mobile app.

Planning and Procurement

Make data-informed purchasing decisions.

Finding the right IT solutions at the right price can feel like a daunting task. With vCom's IT platform and team of experts, you can make pricing requests and estimate ROI on your next purchase. Plus, you can further simplify the buying process by comparing options directly through the live vManager marketplace.

Unified Quote Requests
Proposal and Quote Management
Custom Pricing Catalog
Vendor Availability Finder

Explore Planning and Procurement

Screenshot of the vManager Operations report module

Operations Management

Navigate contracts, tickets, and orders with ease.

Tracking IT assets across disparate systems causes internal roadblocks and slows efficiency. vCom Manager offers end-to-end visibility of assets, projects, and providers across every vendor, every technology, and every location. Now, it's easier than ever to manage contracts, consolidate orders, and escalate tickets with confidence.

Moves, Adds, Changes, Disconnects (MACD) Order Management
MACD Project Management
All-in-One Asset Database
Customer-Managed Assets
Vendor Ticketing Portal
Customer-Managed Tickets

Explore Operations Management

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Expense Management

Control your spending in one location.

Worried about overspending on technology and vendors across your business locations? Break down silos and consolidate spending with our single centralized IT platform. vManager makes it easy to streamline the labor-intensive process of managing and paying invoices, controlling inventory, and analyzing your spend.

Invoice Database and Language Standardization
Automated Invoice Approval Workflow
Variance Flagging and Resolution
Managed Pay
Automated General Ledger (GL) Coding and Cost Center Allocations
Batched Accounts Payable (AP) Posting Files
Robust Reporting

Explore Expense Management

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vMANAGER MOBILE APP

Stay productive and connected while on the move

The vManager mobile app offers flexible, on-the-go access to your organization’s IT spend, making it easier for teams to stay productive. Available on iPhone, the app allows you to manage IT assets, approve orders, open service tickets, and view invoices and inventory from anywhere.

Highlights include:

Quickly access your support team’s contact information
Open and add notes to trouble tickets
View and drill down into inventory by location or service type
Access monthly invoices for the past year
Receive notifications for ticket updates and new invoices

ARTIFICIAL INTELLIGENCE and vCHAT

AI at your service, inside vManager

With vCom, use AI to identify trends and gain timely insights, improving communication and data access. With over 15 years of robotic process automation (RPA) experience, we provide real-time notifications about invoices and order updates, making your interactions efficient. Our mobile app lets you manage inventory, open tickets, and respond to orders anytime.

Our vChat tool further simplifies interactions, allowing you to ask natural language queries for quick access to key data on assets, billing, and spend optimization. This AI-driven approach saves time by providing immediate answers and actionable insights, such as contract expirations and alternative provider options, all tailored to optimize your IT spend effectively.

Hear more about how vCom is leveraging AI

vManager Platform

Frequently asked questions

Is there a free demo available?

Absolutely! To schedule your free platform demo, simply fill out the request form on our website, and a member of our team will reach out shortly to set it up.

Does the platform integrate with existing systems?

Yes. vManager has API capability to integrate with third-party tools and apps — particularly around asset operations management of orders, inventory, and tickets — to ensure seamless data flow.

Does the platform support custom reporting requests?

Yes. Along with 100+ options of prebuilt charts and reports, vManager has an ad-hoc menu that provides all the raw data from our tool so you can sort, filter, and customize as needed. We include this data for inventory, orders, tickets, and billing details.

Is there a limit on users?

There are no restrictions on the number of vManager users a customer can have.

What kind of support and training do you provide?

We offer in-person, personalized, and group virtual training through our account team and vCom University.

How often is the software updated?

Our software development team consistently enhances vManager with regular updates and improvements. Stay informed about our latest features and developments by following our vCom blog.

Frequently Asked Questions

Find answers to the most common questions about vManager

Does vManager integrate with other third-party systems?

Yes. vManager has API capability to integrate with third-party tools and apps, particularly around asset operations management of orders, inventory, and tickets.

How many vManager users are allowed?

Unlimited. There are no restrictions on the number of vManager users a customer can have.

What is vChat?

vChat is a generative AI-powered chat tool available within vManager. Harnessing the robust capabilities of OpenAI's ChatGPT, vChat simplifies interactions with intricate data, enabling users to effortlessly access information through natural language inquiries.

Can vManager support custom reporting requests?

Yes. Along with 80+ options of prebuilt charts and reports, vManager has an ad-hoc menu that provides all the raw data from our tool so you can sort, filter, and customize as needed. We include this data for inventory, orders, tickets and billing details.