Platform

Total Control—Anytime, Anywhere

Explore AI-powered, award-winning software that simplifies spend and lifecycle management for midsize to large organizations. Backed by expert services and 24/7 support, it’s a single platform built to oversee every connection with clarity and control.

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IT Management Software

A single portal to buy, manage, and pay for technology

Managing network, mobility, and technology assets across multiple systems can be complex for IT and finance teams. Disconnected portals and spreadsheets make it difficult to track orders, assets, tickets, and invoices in one place. The platform centralizes every activity and asset across technologies, vendors, and locations—giving organizations a single, unified view of their entire connectivity and spend lifecycle.

BEST-IN-CLASS CAPABILITIES

Modern, intuitive, and built for tomorrow

These platform capabilities combine to deliver a flexible, scalable, and efficient IT management solution that effortlessly adapts to the evolving needs of businesses and their advisors.

Multi-Tenancy: Supports multiple independent customers or subsidiaries on one platform with data isolation, scalability, and cost efficiency.
Modular: Flexible, customizable architecture to add and scale modules as needed.
Customer and Partner APIs: Seamless API integrations to extend and connect the platform with third-party systems.
White-Label Available: Fully rebrand the platform for a personalized, branded user experience.
Partner-Ready: Provides tools and resources for easy collaboration and advisor growth.
RPA-Powered: Automates repetitive tasks to boost efficiency and reduce manual effort.
AI-Enabled: Uses AI to optimize decisions, enhance customer experiences, and drive innovation.

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CENTRALIZED IT HUB

Taking businesses from great ideas to great results

In addition to the platform, organizations that engage with vCom gain access to a complete suite of products and solutions—connecting data, teams, and tools to streamline execution across the technology lifecycle.

The platform is complemented by an exclusive marketplace, subject-matter expertise, brokerage services, and aggregated buying power through vCom’s wholesale programs. Together, they provide everything needed for efficient, cost-effective management of network, mobility, and communications under one roof.

Learn more about our marketplace

Platform Benefits

Streamline IT purchasing and management

Backed by a team of dedicated experts, the platform delivers a single pane of visibility to view, manage, automate, and streamline network, mobility, and technology spend. It provides organizations with complete control across the entire lifecycle from source to pay.

Centralize Management

Get a unified platform for overseeing all IT assets and processes, enhancing visibility and control.

Improve Efficiency

Automate routine tasks and workflows, boosting team productivity and reducing manual effort.

Monitor in Real-Time

Quickly identify and resolve issues with continuous monitoring of IT infrastructure.

Control Costs

Track and optimize IT expenses, ensuring better resource allocation and identifying cost-saving opportunities.

Enhance Accuracy

Minimize human error, leading to more reliable data and precise reporting.

Scale Effectively

Easily adapt to growing IT needs and handle increased complexity without needing to scale up resources.

CUSTOMER TESTIMONIALS

Real results through software built for IT and every business

A field worker supervising a job site with a tablet

A doctor on a telehealth call with a patient

The time before vCom, the platform, and Managed Pay was the dark ages.

Addison Cardozo

Senior Financial Analyst, Adventist Health

The platform is really simple to use and cut our project time down from what used to be days to mere minutes.

Ron Elledge

Operating Company Software Manager, Papé

We see a lot of value in the platform. Now we can easily go in and look for information from a central place.

Annette Ruah

Manager, Infrastructure Engineering, Telecare Corporation

Platform Features

Take the complexity out of IT projects

Access all the tools organizations need to manage contracts, assets, reports, invoices, and support through the platform’s web and mobile applications.

Planning and Procurement

Make data-informed purchasing decisions.

Sourcing the right network, mobility, and technology solutions at the best price can be complex. The platform and vCom’s team of experts simplify the process by enabling organizations to request pricing, estimate ROI, and compare options directly through a live, vendor-agnostic marketplace.

Unified Quote Requests
Proposal and Quote Management
Custom Pricing Catalog
Vendor Availability Finder

Explore Planning and Procurement

Screenshot of the vManager Operations report module

Operations Management

Navigate contracts, tickets, and orders with ease.

Tracking network, mobility, and technology assets across disconnected systems often creates internal bottlenecks and reduces efficiency. The platform provides end-to-end visibility into assets, projects, and providers across all vendors, technologies, and locations, making it easier for organizations to manage contracts, consolidate orders, and resolve tickets with confidence.

Moves, Adds, Changes, Disconnects (MACD) Order Management
MACD Project Management
All-in-One Asset Database
Customer-Managed Assets
Vendor Ticketing Portal
Customer-Managed Tickets

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Screenshot of an Accounting Expense chart

Expense Management

Control your spending in one location.

Overspending on technology and vendor services across multiple locations is a common challenge. The platform helps organizations break down silos and consolidate spend through a single, centralized system that streamlines invoice management, inventory control, and spend analysis.

Invoice Database and Language Standardization
Automated Invoice Approval Workflow
Variance Flagging and Resolution
Managed Pay
Automated General Ledger (GL) Coding and Cost Center Allocations
Batched Accounts Payable (AP) Posting Files
Robust Reporting

Explore Expense Management

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MOBILE APPLICATION

Stay productive and connected while on the move

The mobile app provides flexible, on-the-go access to an organization’s network, mobility, and technology spend, helping teams stay productive from anywhere. Available on iPhone, it enables users to manage assets, approve orders, open service tickets, and view invoices and inventory in real time.

Highlights include:

Quickly access contact information
Open and add notes to trouble tickets
View and drill down into inventory by location or service type
Access monthly invoices for the past year
Receive notifications for ticket updates and new invoices

ARTIFICIAL INTELLIGENCE (AI) PLATFORM

AI at your service, inside vManager

At vCom, we combine AI and over 15 years of robotic process automation (RPA) expertise to help businesses identify trends, gain timely insights, and improve communication and data access. Our tools provide real-time notifications for invoices and order updates, ensuring efficient interactions, while our mobile app empowers organizations to manage inventory, open tickets, and respond to orders anytime, anywhere.

Our AI tools take this further, enabling natural language queries for instant access to critical data on assets, billing, and spend optimization. This AI-driven approach delivers actionable insights—like contract expirations or alternative provider options—helping organizations save time and optimize IT spend effectively.

vCom is building a comprehensive suite of AI-powered tools that serve key stakeholders, including Procurement, IT, Finance, and executive leadership. These tools also empower supporting teams—such as vCom experts, customers’ advisors, and vendors—to drive greater value and efficiency across the business.

Learn more about our latest AI update

Platform

Frequently asked questions

Is there a free platform demo available?

Absolutely! To schedule a full platform demo, simply fill out the request form on our website, and a member of our team will reach out shortly to set it up. You can also watch a short demo video here.

Does the platform integrate with existing systems?

Yes. Our platform has API capability to integrate with third-party tools and apps — particularly around asset operations management of orders, inventory, and tickets — to ensure seamless data flow.

Does the platform support custom reporting requests?

Yes. Along with 100+ options of prebuilt charts and reports, our platform has an ad-hoc menu that provides all the raw data from our tool so you can sort, filter, and customize as needed. We include this data for inventory, orders, tickets, and billing details.

Is there a limit on users?

There are no restrictions on the number of platform users a customer can have.

What kind of support and training do you provide?

We offer in-person, personalized, and group virtual training through our account team and vCom University.

How often is the software updated?

Our software development team consistently enhances our platform with regular updates and improvements. Stay informed about our latest features and developments by following our vCom blog.

Frequently Asked Questions

Find answers to the most common questions about vManager

Does vManager integrate with other third-party systems?

Yes. vManager has API capability to integrate with third-party tools and apps, particularly around asset operations management of orders, inventory, and tickets.

How many vManager users are allowed?

Unlimited. There are no restrictions on the number of vManager users a customer can have.

What is vChat?

vChat is a generative AI-powered chat tool available within vManager. Harnessing the robust capabilities of OpenAI's ChatGPT, vChat simplifies interactions with intricate data, enabling users to effortlessly access information through natural language inquiries.

Can vManager support custom reporting requests?

Yes. Along with 80+ options of prebuilt charts and reports, vManager has an ad-hoc menu that provides all the raw data from our tool so you can sort, filter, and customize as needed. We include this data for inventory, orders, tickets and billing details.