Case Study

Consolidate over 100 monthly invoices across 55 locations.

Littler Mendelson is the largest U.S.-based law firm exclusively devoted to representing management in every aspect of labor and employment law, with more than 900 attorneys, 55 locations, and a slew of awards for professional excellence.

Challenges

With an extensive national presence, Littler struggled to manage its communication environment. They had trouble tracking what services they had, felt that those services were not optimized, and had no way to validate whether or not they were being billed at their contracted rates.

  • Tracking and optimizing services.
  • Validating rates and billing
  • Struggling to calculate ROI
  • Processing more than 100 bills per month

Company

Littler

Industry

Legal

Locations under management

55+

Carriers under management

38+

Invoices consolidated

100+

Working with vCom

The Littler team eliminated over 100 monthly invoices, saving the time of one entire FTE in bill processing.

They doubled their bandwidth in a very cost effective manner by layering a voice network over their data network.

They eliminated unused inventory – saving $60,000 per year in a single office.

vCom software provides visibility into interoffice long distance usage, making it possible to determine the long distance costs across multiple offices, carriers, and invoices.
With over 50 offices throughout the US, vCom has helped ease the burden of tracking our inventory, our carriers and most importantly managing our costs. vCom is helping Littler redirect our internal telecommunications resources to higher value activities while better managing our vendor relationships.

Michael Williams

CIO

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