It’s been our goal from the beginning: to revolutionize how communications are managed. We’ve been successfully doing this for our clients for almost 15 years, measuring our success through our annual survey, through the duration of our relationship with our clients, and through our continued growth as a result of their referrals.
During that time, we’ve continued to innovate, developing our people, processes, and technology to stay ahead of changes in the communications industry. Today, we’re pleased to take the next leap in revolutionizing communications management.
vSuite is an integrated solution for total communications lifecyle management encompassing solutions for fixed, mobile, and collaboration services. vSuite enables enterprises to effectively and efficiently manage their communications environments while providing visibility, control, optimization, and improved management of those assets.
We’ve distilled best practices from managing our clients’ communications environments and working closely with carriers and partners to understand the changing communications landscape, all of which helped us develop vSuite. The vSuite solutions – vFixed, vMobile, and vConnect – are delivered by vCom’s professional services team of experts who have an 8-year customer satisfaction track record of over 90%; and powered by vCom’s award-winning vManager software. vManager, vCom’s proprietary cloud-based software solution, is accessible to clients via desktop and mobile devices and provides on-demand insight, ticketing, and customized reporting.
vFixed (Wireline Lifecycle Management) is vCom’s flagship solution set, focused on eliminating the challenges of wireline inventory, carrier, and invoice management for our clients while reducing costs and resource drain.
vMobile (Mobile Lifecycle Management) is an expansion of vCom’s existing mobility management offering. It relieves Finance and IT teams from the growing burden of managing mobile devices and plans. This comprehensive offering provides clients with scalable procurement, change management, charge allocation, and plan optimization solutions for the enterprise.
vConnect (Collaboration Lifecycle Management) is vCom’s most recent solution offering, providing conferencing and collaboration solutions management. From managing basic audio or web conferencing, to designing and optimizing an enterprise-wide unified communications strategy, this new solution line enables the effective management of collaboration assets, expenses, usage, and analytics.
By selecting any or all of these solutions, enterprises proactively take control of their communications environments to address current and future communications needs and gain critical insight, control, and management. All three solutions are available immediately.