vCom Continues to Revolutionize Communications Management

June 3, 2015

It’s been our goal from the beginning: to revolutionize how communications are managed. We’ve been successfully doing this for our clients for almost 15 years, measuring our success through our annual survey, through the duration of our relationship with our clients, and through our continued growth as a result of their referrals.

During that time, we’ve continued to innovate, developing our people, processes, and technology to stay ahead of changes in the communications industry. Today, we’re pleased to take the next leap in revolutionizing communications management.

Introducing vSuite
vSuite is an integrated solution for total communications lifecyle management encompassing solutions for fixed, mobile, and collaboration services. vSuite enables enterprises to effectively and efficiently manage their communications environments while providing visibility, control, optimization, and improved management of those assets.

We’ve distilled best practices from managing our clients’ communications environments and working closely with carriers and partners to understand the changing communications landscape, all of which helped us develop vSuite. The vSuite solutions – vFixed, vMobile, and vConnect – are delivered by vCom’s professional services team of experts who have an 8-year customer satisfaction track record of over 90%; and powered by vCom’s award-winning vManager software. vManager, vCom’s proprietary cloud-based software solution, is accessible to clients via desktop and mobile devices and provides on-demand insight, ticketing, and customized reporting.

vFixed (Wireline Lifecycle Management) is vCom’s flagship solution set, focused on eliminating the challenges of wireline inventory, carrier, and invoice management for our clients while reducing costs and resource drain.

vMobile (Mobile Lifecycle Management) is an expansion of vCom’s existing mobility management offering. It relieves Finance and IT teams from the growing burden of managing mobile devices and plans. This comprehensive offering provides clients with scalable procurement, change management, charge allocation, and plan optimization solutions for the enterprise.

vConnect (Collaboration Lifecycle Management) is vCom’s most recent solution offering, providing conferencing and collaboration solutions management. From managing basic audio or web conferencing, to designing and optimizing an enterprise-wide unified communications strategy, this new solution line enables the effective management of collaboration assets, expenses, usage, and analytics.

By selecting any or all of these solutions, enterprises proactively take control of their communications environments to address current and future communications needs and gain critical insight, control, and management. All three solutions are available immediately.

Meet our management team

Audrey Bio image

Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.