vCom Enhances its Mobility Solutions with ServiceNow Integration

May 3, 2017

Increased automation within IT service operations for greater efficiency and lower IT costs

vCom Solutions, the leader in IT management-as-a-service (TMaaS) announces enhancements to its enterprise mobility solutions with integration of ServiceNow, the leader in cloud based IT service support management. This technology addition to vCom’s Mobility Solutions enables an enterprise IT team’s ability to manage their mobility with less time spent on handling support requests and more time utilizing IT resources for greater business needs. Clients that have ServiceNow, or are considering purchasing it will benefit from automated operations, speedy delivery and greater transparency of IT investments. The net result is efficiency and lower IT costs with faster service.

With the ServiceNow integration, vCom clients connect directly to the platform enabling end users and administrators to open requests that automatically flow into both systems requiring no interaction by the IT team. Clients can manage mobility related issues more simply and efficiently while users process requests with less errors and greater ease.

“This exciting integration with ServiceNow will further reduce the amount of time spent by IT department’s on managing their mobility programs. Our customers can continue to count on vCom to relentlessly seek ways to create efficiencies for their technology environments through automation and innovation,” stated Brandon Hampton, vCom Director of Mobility.

To learn more contact vCom.

About vCom Solutions
We’re revolutionizing how technology expenses are managed. We’ve been leading this quiet revolution for 15 years, delivering the products, platform, and people to manage our customers’ business technology and deliver visibility, control, and cost savings. View case-studies

Meet our management team

Audrey Bio image

Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.