June 3, 2019 - San Ramon, CA – vCom Solutions announces the addition of John Adams to its management team as the new Vice President of Customer Experience. In this critical role, he will lead vCom’s Customer Success and Software Adoption Teams who are responsible for supporting customers and educating them on the value of IT Spend Management. As the head of customer experience, John will also work closely with sales with the goal of increasing adoption, retention, and engagement of vCom’s software and managed services.
Prior to joining vCom, John worked for Calero, a large IT spend management provider. There, he led the team responsible for sales support and client relationship management. He also oversaw inventory management, contract management, expense management, bill pay services, and other operational functions.
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