vCom Solutions Announces Major Upgrade of vManager Software


vCom Solutions announced today a major upgrade to vManager, its award-winning telecom management software. vManager was named a recipient of the 2012 TEM Excellence Award by TMC, the publisher of Internet Telephony Magazine.

vCom’s clients use the vManager cloud-based software to streamline and automate the management of their telecom lifecycle, helping them gain visibility and control over their spending and inventory. These companies work with vCom to address the challenges of managing enterprise telecom and data networks, including the design and procurement of the network, the day-to-day operational management, financial optimization, and actionable business intelligence. When these issues are addressed holistically, and with a comprehensive software platform such as vCom’s vManager, enterprises can streamline operations and dramatically reduce the total cost of telecom.
The vManager 5.0 release includes a completely redesigned dashboard with tailored, role-based information that provides at-a-glance visibility into all functional areas of managing telecom. Some key elements are:

  • Instant visibility into account activity across the enterprise
  • Spend optimization recommendations
  • Detailed visibility into what services, carriers and invoices are under management with vCom
  • Savings trackers showing realized savings and those not yet realized
  • Action items clearly displayed highlighting tasks that need to be performed
  • Additionally, the entire menu navigation in vManager has been redesigned. This redesign not only improves performance but also brings about a better user experience as common modules are brought together through a more intuitive organization.

    vManager is also available as a mobile application on iOS and Android platforms. The software has also earned the highest possible rating (five stars) in the Capterra Telecom Expense Management Software Directory. Capterra is the most comprehensive directory of software companies in the world, and it gathers ratings and commentary from verified, third party users of the software. One vManager review notes, “with an easy to use interface and support from all of the vCom staff, vManager makes our jobs easier and has reduced our invoice processing time from 7 hours to 15 minutes.”

    About vCom Solutions
    vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.

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    Carina Hayek

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