vCom Solutions Hosts Customer Summit in San Francisco

September 10, 2013

San Ramon, CA

vCom Solutions hosts its 6th annual customer meeting this week, expanding the event from its previous years’ one-day format, to a three-day program hosted at the Westin St. Francis in historic Union Square. The event brings together a cross section of experts in the telecom and IT management community for peer-to-peer idea exchange as well as input into vCom’s future offerings. This year’s event includes more than 30 telecom and IT experts from across the United States, representing vCom clients such as Biogen Idec, Exchange Bank, Duane Morris, and Monterey Mushrooms.

The agenda includes a customer awards ceremony Monday evening at The Starlight Room atop the Sir Frances Drake hotel. Meetings on Tuesday include educational programs, expert panels, and customer input sessions, followed by an evening outing to see the World Champion San Francisco Giants take on the Colorado Rockies at AT&T Park. Wednesday features a golf outing at the Half Moon Bay Golf Links. “The Customer Summit is an excellent forum for our clients to exchange ideas and share with vCom executives how telecom management can support their companies and departments,” says Jenifer Frey, Vice President of Customer Experience for vCom. “The participants benefit from new ideas to improve their businesses and vCom gains valuable input on improving our vManager telecom management software as well as our professional services offerings.”

vCom’s clients use the vManager cloud-based software to streamline and automate the management of their telecom lifecycle, helping them gain visibility and control over their spending and inventory. These companies work with vCom to address the challenges of managing enterprise telecom and data networks, including the design and procurement of the network, the day-to-day operational management, financial optimization, and actionable business intelligence. When these issues are addressed holistically, and with a comprehensive software platform such as vCom’s vManager, enterprises can streamline operations and dramatically reduce the total cost of telecom.

About vCom Solutions
vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.

Media Contact
Carina Hayek

Meet our management team

Audrey Bio image

Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.