vCom Solutions Launches vManager Application for Android

San Ramon, CA

vCom Solutions announced today that its vManager telecommunications management software tool, recently named a recipient of the 2012 TEM Excellence Award presented by INTERNET TELEPHONY magazine, is now available as a mobile application on Android platform, in addition to its iOS versions.

vCom, and its vManager software, streamlines and automates the management of the telecom lifecycle, helping clients gain visibility and control over their spending and inventory. Its clients work with vCom to address the challenges of managing enterprise telecom and data networks, including the design and procurement of the network, the day-to-day operational management, financial optimization, and actionable business intelligence. When these issues are addressed holistically, and with a comprehensive software platform such as vCom’s vManager, enterprises can streamline operations and dramatically reduce the total cost of telecom.

The vManager application for Android is free to vCom customers and allows them to quickly access their professional services team, view and analyze their inventory, access invoices, and manage trouble tickets. The latest enhancement to all three mobile applications allows the user:

  • To open a trouble ticket against an item in their telecom inventory. For any type of service issue, opening a ticket automatically pulls up the relevant information on a particular circuit and allows vCom’s Professional Services Team to start working the ticket
  • Receive “push” notifications on their mobile device when notes are added to trouble tickets
  • Receive “push” notifications on their mobile device when new invoices are published to vManager
  • “vCom is always looking for ways to simplify telecom management and enhance visibility and control. This includes accessing data and tools,” says Sameer Hilal, vCom’s Chief Operating Officer. “We built our vManager application for the cloud, to make it easy for our clients to access. The vManager applications for iPhone, iPad, and Android devices take this freedom a major step forward, as they now can truly manage their telecom from anywhere, at any time.”

    About vCom Solutions
    vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.

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    Carina Hayek

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