By Meenakshi Shankar
Apple’s reinvention of the mobile phone with the iPhone, and its commitment to the future of mobile media and computing devices with its iPad, is a story that everyone knows by now.
Thousands of apps are announced to make these devices more utilizable. Telecom Expense management solutions provider, vCom Solutions, is also in this race. The company announced the availability of its vManager telecommunications management software tool as an iPhone and iPad application.
vCom works with clients looking to achieve substantial cost savings over their telecommunications spend, eliminate billing errors and consolidate the management of multiple vendors, contracts and invoices. With vCom, customers gain a simple, transparent view into all of their telecom services and activity through vCom’s cloud-based application, vManager.They also receive a single bill for all services across the country.
“vCom is always looking for ways to simplify telecom management and enhance visibility and control. This includes accessing data and tools,” said Sameer Hilal, vCom’s chief operating officer. “We built our vManager application for the cloud, to make it easy for our clients to access. vManager for the iPhone and iPad takes this freedom a major step forward, as they now can truly manage their telecom from anywhere, at any time.”
The vManager mobile applications are free to vCom customers. They allow them to see and analyze their inventory, access invoices and manage trouble tickets. The reaction has been enthusiastic. “Now I can check the status of my telecommunications environment from the mushroom greenhouses,” joked Mike Matelli, director of Information Systems at Monterey Mushrooms, and a vCom client. “I love the simplicity that vCom brings to telecom management.”“The mobile app is just another tool that makes a formerly unmanageable expense much more controlled,” he added. “I like the ‘green’ aspect of it as well — instead of printing out the inventory for a facility, now we audit phone lines from the mobile app.”vCom’s customers will be vying with Matelli to find the most unique setting for managing their telecom – vCom’s launch efforts include a customer photo contest of the most unusual place they have used the vManager mobile app. The prize? An Apple iPad 2, of course!
Mobile applications are becoming increasingly important as business tools. In a recent Yankee Group study of IT decision-makers, the top three technology priorities for 2012 – smartphones, mobile-enabled applications and remote access solutions – all focused on conducting business tasks from any location.
vCom Solutions revolutionizes the way enterprises manage their entire telecom lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability.