What you will learn

Dashboard

vManager’s Dashboard provides a high-level overview of current vCom spend, quick links to key modules, vCom updates and cost savings reports. You will learn how to leverage real-time metrics to effectively manage your IT spend from procure-to-pay.

Planning & Procurement Management

Solution Design

Sourcing

Contract Management

In this section of vManager, you will look into vCom’s revolutionary and powerful Shop and Pending Price Requests tools. Get pricing from hundreds of carriers across the country with a few easy clicks and choose the best options that meet your product specifications. Additionally, you will learn about where to find various vCom documents and workflow solutions to help manage your business needs.

Operations Management

Order Management

Asset Management

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Service and Support

This module is rich with inventory management options. Easily search for items, customize through naming and labeling or add notes to track inventory specific details. You will also learn how to submit and track trouble tickets as well as store and manage hardware assets or software licenses.

This section also includes Mobility, where you will learn how to manage your organizations’ entire mobile lifecycle. Utilize robust reporting to understand true usage, ensure you have the right plans and services, and order new lines of service as needed.

Expense Management

Invoice Management

Accounting

Analytics

Dive into your technology spend with trending reports, invoice and payment information, invoice tracking and budgeting tools.

By learning how to utilize vCom’s highly customizable AP offering, you’ll be able to prepare a GL coding worksheet, allocate inventory charges to the appropriate Cost Centers, review expense trends, and compare forecasts to actual spends.

Tools and Support

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Tools

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Support

This module provides knowledge into your vCom Account Team contact information, escalation procedures and security settings. You’ll also have access into vCom University which includes training videos and various learning tools.