vManager Release Features Enhanced Communications Expense Management Capabilities

July 22, 2015


vCom Solutions, the leader in Communications Lifecycle Management, announced today the release of the latest version of its cloud-based software, vManager 6.1, featuring several key enhancements designed to improve user experience and deliver increased control and visibility into an organization’s communications environment. With a 96% customer satisfaction rating in a recent national customer survey, and a 6-year history of over 90% in customer satisfaction, vManager continues to provide customers with unparalleled visibility and control of their communications spend and inventory. vManager is available across multiple browsers, anywhere, any time, and as an application on iOS and Android platforms. Combined with vCom’s professional services and as an important element of vSuite, vCom’s comprehensive communication lifecycle management portfolio, vManager enables customers to streamline operations, and dramatically reduce the total cost of communications.

Key elements of the vManager 6.1 release include

  • Ad Hoc Reporting provides customizable Inventory, Orders, and Billing reports which can be regularly delivered to multiple recipients.
  • Invoice Workflow improvements enable users to specify email recipients for notifications of invoice workflow completion and invoice approvals.
  • AP Push Notifications will email the status of the AP Posting file once generated.
  • Support Module updates include additional information for customers about their support team.
  • Two Factor Authentication provides even higher level of security for organizations with more stringent corporate security policies.
  • Invoice Location View includes the iBiller account number associated with that location.
  • Invoice Workflow and Reporting continue to be areas of great impact for vManager users, providing efficiencies and business intelligence enabling customers to realize greater visibility and control of their communications environment, while delivering both hard and soft cost savings.

    Invoice workflow enables efficient management of the entire invoice approval process. Version 6.1 features a “clarification” option which allows approvers to request additional information at specific points along the approval process workflow. It also includes the ability for email scheduling and recipient selection capabilities for reminders and notifications. “Streamlining and enhancing the invoice management process relieves the burden on finance teams and invoice approvers, and speeds the approval process, which in turn helps prevent late payments and related charges,” says Adam Shawley, vCom’s CIO.

    Ad hoc reporting provides the next level of business intelligence to vCom customers. “We know our customers rely on the data we provide to help them make better business decisions,” says Bhanu Anukonda, VP of Product Development. “Enabling our customers to create ad hoc reports empowers them to more easily get the right data they need to answer their business questions.” The new ad hoc reporting module enables customers to build custom and user-specific Inventory, Charge or Order reports. Those reports can be scheduled to automatically run on a regular basis, and can be scheduled to email one or multiple users in customized layouts, or exported for further analysis. “Ad hoc reporting complements other business intelligence tools available in vManager and is yet another method for us to simplify the communications management process for IT or Finance professionals whose time is already over-taxed,” says Anukonda.

    About vCom Solutions
    vCom Solutions revolutionizes the way enterprises manage their entire communications lifecycle. vCom customers gain control over inventory, expenses and carrier relationships, achieving better business intelligence that drives profitability. vCom’s communications lifecycle management solution, vSuite, is an integrated offering for managing fixed, mobile and collaboration technologies, leveraging on-demand cloud-based telecom management software tools, complemented by a full portfolio of professional services.

    Media Contact
    Carina Hayek

    Meet our management team

    Audrey Bio image

    Prior to joining vCom, Audrey was the Chief Marketing Officer of Energy Recovery Inc (NASDAQ: ERII) from 2012-2015 and its VP of Marketing, joining the company as a small start-up organization in 2005. During her tenure, she led the global marketing strategies, built a disruptive global brand by growing revenue 5-fold from $10M to $50M, increased market share from 20% to 90% and completed an IPO. Audrey positioned the company for further growth by uncovering new applications – taking the company from $50M to $5B worth of addressable markets. She has championed product development in cross-functional teams with R&D, engineering and production to successfully launch new products globally.

    As a result of building a strong brand, communications and culture, her work received 4 global industry awards in single year by Institute of Engineering and Innovation (IET). She was also recognized as an Innovation Finalist of the Year. Audrey served as a Board member of a non-profit, developed and promoted STEM programs and led philanthropic efforts for low-income families. She holds an MBA from Pepperdine University and a bachelor’s degree in Social Sciences from Michigan State University.