Lifecycle Management
Aggregator
Lifecycle Management
Direct
Expense
Management
PLANNING & PROCUREMENT MANAGEMENT
Solution DesignSolution Design 1.   IT Planning
2.   Technology Architecture Design
3.   Service Provider Benchmarking
4.   Vendor Scorecard Access
5.   Built-in RFP Process
SourcingSourcing 6.   Online Shopping Experience
7.   Price Comparisons
8.   Quote Management
9.   Service Order Workflow
contract ManagmentContract Management 10.   Contract Negotiations
11.   Aggregated Buying Power
12.   Pre-Negotiated Terms
OPERATIONS MANAGEMENT
Order ManagementOrder Management 13.   Order Summary
14.   Project Management
15.   Provisioning
16.   Testing & Deployment
Asset ManagementAsset Management 17.   Carrier Inventory
18.   Hardware & Software
19.   Technical Specifications Data
20.   Customized Attributes
Service & SupportService & Support 21.   Help Desk
22.   Moves/Adds/Changes/Disconnects
23.   Vendor Management & Troubleshooting
24.   Network Monitoring & Notification
FINANCIAL MANAGEMENT
Invoice ManagementInvoice Management 25.   Centralized & Normalized
26.   Consolidated Billing
27.   Invoice Workflow
28.   Bill Pay Optional Optional
29.   Audit & Dispute Management Optional Optional
Financial Management 30.   GL Coding
31.   AP Posting File
32.   Cost Allocation
33.   Budget Management
Analytics ManagementAnalytics Management 34.   Report Library
35.   Trend Analysis
36.   Dashboard
37.   Metrics
38.   Utilization