What we manage. Every vendor, asset, contract, ticket, invoice, and more.

Centralize, coordinate, and effectively manage the complex ecosystem of vendors and assets.

vCom helps with everything from order management to invoice processing, so you can focus on getting work done

  • Supporting all technologies including Cloud, SaaS, mobile, hardware, networks, and collaboration.
  • Centralize and normalize across locations and vendors

“vCom is a trusted partner, a company who cares about our business and helps us focus on banking” — Bruce Barnett, CIO, Tri Counties Bank

Planning and Procurement Management

From networks and hardware to SaaS, we help monitor ROI, source technologies, and manage contracts.

ROI TOOL

Metrics and data to allow you to evaluate your current network expenses and play "what if" games by comparing existing cost to other options options available to you.

PROCUREMENT MANAGEMENT

Compare products from hundreds of service providers, across hundreds of technologies, quickly and efficiently in order to identify the solution that best meets your needs.

COMMUNICATIONS MANAGEMENT

All contracts, service orders, exhibits, and vendor communication are centralized, easily accessible, and linked to the corresponding IT assets.

Operations Management

One centralized source for orders, change, and support across locations, technologies, and vendors

ORDER MANAGEMENT

Track daily changes, service delivery, vendor dispatches, inside wiring, and hardware shipment. Log into our web portal or mobile app any time for the latest status, specifications or notes.

ASSET MANAGEMENT

Identify all IT assets, who is using what, and why. Includes hardware management, customized technical attributes, and inventory reconciliation.

SERVICE TICKET MANAGEMENT

Open trouble tickets against individual inventory items and track status from within the portal. Submit and monitor other types of tickets including account inquiries, billing inquiries, engagement projects and enhancement requests.

Expense Management

A complete view of assets, status and spend. A beautiful dashboard available on any device puts insight and information at your fingertips.​

MANAGE INVOICES

A single portal for every invoice across technologies, vendors, and locations. Understand what you are paying for, ensure rates are correct, consolidate billing, manage workflow, bill pay, invoice audit & dispute.

MANAGE ACCOUNTS AND BUDGET

Understand allocation of cost across all assets. What are the true costs? Which departments? How are budgets affected? Includes GL Coding, AP posting file, cost allocation, budget management.

COMPREHENSIVE ANALYTICS

A comprehensive, consolidated, 13-month trend history that is automatically captured, collected, and sorted by product, carrier account, location, cost center, and spend category. Easily spot patterns, trends, peaks, and valleys in dollar amounts or percentages, from one month to the next. Drill down to the inventory-level charge details. Includes a report library, dashboard & customizable metrics.

We can almost certainly save you time and money. Schedule a demo to see how.

Our demos are friendly and no-pressure. We promise not to waste your time, spam you, or give your information to anyone.