vCom + AppDirect
Acquisition FAQ
On November 12, 2024, AppDirect announced its intent to acquire vCom Solutions. Learn everything you need to know about the acquisition and its impact on customers and partners in this FAQ.
vCom + AppDirect Commonly Asked Questions
Get your questions answered
What was announced and what does it mean?
On November 12, 2024, vCom announced that it has entered into a definitive agreement to be acquired by AppDirect. This means that when the transaction closes, vCom will become part of AppDirect. For the time being, vCom will remain a standalone independent company, but following the closing, will be privately owned by AppDirect.
Is AppDirect committed to vCom's vision?
Yes. We have been working closely with AppDirect for the past 3 years. As we learned of all the synergies between our two organizations, the union seemed like the perfect combination of assets and people, to help achieve immense growth opportunities. The combined assets include: two best-in-class software platforms; a team of seasoned subject matter experts; a suite of robust managed services; a powerful Buyers’ Club; as well as access to hundreds of technologies and providers. vCom’s subject matter expertise and tools for managing Network, Mobile and Hardware, will be combined with AppDirect’s expertise in Cloud, SaaS and Collab, to provide the most comprehensive platform for managing any organization’s entire IT environment.
When will the transaction be completed? What are next steps?
The transaction, which is expected to be completed in the 2025 calendar year, is pending regulatory approvals.
Is this good for vCom and its customers?
Yes. We believe that this acquisition will enable us to enhance and expand the services we offer you, as we look to combine the joint assets of the two companies. vCom's mission and vision remain unchanged, and the acquisition by AppDirect will amplify vCom's commitment to its customers, enabling even more technologies and solutions. As we come together, you can expect the same high level of service you’ve come to rely on from vCom, with new capabilities and an even stronger foundation behind us. Both organizations are committed to innovation and leveraging technologies like artificial intelligence to help businesses and their trusted advisors work smarter, empowered by the best tools needed to save time and create shareholder value.
What does this mean for partners?
Partners remain a significant part of vCom's business. This union will provide partners access to AppDirect’s powerful platform for monetization or procurement. They will gain access to the comprehensive portfolio of all things IT: Network, Mobile, Collab, Hardware, SaaS, Cloud and even Energy. Partners will also gain from AppDirect’s extensive support structure across the channel, and myriad of tools available for both advisors and industry partners.
Will this change affect my pricing or contract with vCom?
No. All customer commitments remain in place and there will be no changes to the working relationship, nor any pricing changes as a result of this transaction.
Wil this change affect the account team I am working with at vCom?
No. There are no changes to your account team at this time.
Will there be any management changes at vCom?
The vCom executive and leadership team will remain with the combined organization to ensure that we continue to innovate, deliver value and enhance our partnerships with our customers.
For more information, please contact your vCom account team or email Customer Success.