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NETWORK AND MOBILE LIFECYCLE MANAGEMENT

A Single Platform to Simplify Connectivity

Find the tools and services organizations need to work more efficiently, reduce costs, and make smarter decisions about their network and mobility environments. vCom simplifies technology management so teams can focus on what truly matters.

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What problem are you trying to solve?

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Finding, buying and delivering new technology

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Planning and Procurement

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Managing technology inventory and fulfillment

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Operations Management

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Tracking and paying technology and telecom bills

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Expense
Management

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Facing vendor sprawl and overspending on mobile and network

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QuantumShift
by vCom

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Our products

Complete lifecycle management
for network and mobility
from source to pay

vCom products and solutions

Planning and Procurement

Tools and expertise to buy at the absolute best price from a vendor-agnostic partner.

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Solution Design

Design and deliver the right network and mobility solutions with confidence. vCom’s experts develop hundreds of configurations each year—optimizing every engagement for time, cost, and measurable ROI.

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Sourcing

Compare and order services across multiple vendors through the platform’s vendor-agnostic marketplace, complete with integrated proposal and quote management tools.

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Contract Management

Leverage industry expertise to review contracts, negotiate optimal terms, and aggregate buying power. vCom’s decades of experience deliver greater value through every network and mobility investment.

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Order Management

Track and manage every order from initiation to completion through the platform. vCom’s experts handle escalations, disputes, MACDs, testing, and turn-up to ensure every service is delivered accurately and on time.

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Asset Management

Gain visibility and control over every IT asset with centralized access to location, order, ticket, and usage data. A unified database supports both vCom-managed and customer-managed services, providing one consistent source of truth.

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Service and Support

Receive exceptional service and support to manage all vendor issues with our vendor ticketing portal, customer-managed tickets, and vendor escalation and troubleshooting.

Expense Management

Simplify and streamline how to pay, allocate, and analyze all IT expenses.

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Invoice Management

Access a single portal for every invoice across technologies, vendors, and locations. The platform’s centralized database and automated approval workflows simplify invoice management and ensure accuracy across the organization.

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Accounting

Simplify cost allocation and gain a clear understanding of every asset’s expense through managed pay services with automated GL coding and cost center assignments.

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Analytics

Gain actionable insight into technology spend and uncover patterns and opportunities for smarter decisions. Built-in reporting, visualization, and asset benchmarking tools make it easy to analyze performance and identify savings.

Buyers' Club

Optimize network and mobility through vCom’s wholesale Buyers’ Club—aggregating purchasing power for better pricing and simpler management.

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Aggregation

Easily handle all network and mobile needs in one place with pre-negotiated discounts and enterprise-level pricing from a 100% vendor-agnostic provider.

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Consolidation

Track a single invoice while accessing dispute management, billing error protection, and provider redundancy and accessibility across all areas of spend.

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Normalization

Leverage nomenclature normalization with easy-to-understand terminology, and benefit from simplified tracking and reporting.

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Integration

Integrate with the platform for live pricing, automated approvals, and detailed cost breakdowns by asset, carrier, service, and location.

What we help you manage

Any vendor, any
technology, any location

We collaborate with a vast network of providers to elevate your team's communication, coordination, and productivity. Our strategic partnerships are designed to streamline IT processes and optimize technology spend, ensuring your business operates efficiently and effectively.

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Cloud

IaaS, PaaS, SaaS, SD-WAN, managed SASE, DRaaS, BaaS, and more

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Collaboration

UCaaS, CCaaS, video conferencing, messaging and chat, project management, and more
Servers

Hardware

Access points, routers, firewalls, storage devices, switches, servers, and more

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Mobile & IoT

Smartphones, tablets, MiFi, M2M, fleet management, laptops, connected sensors, and more
Networks

Network

POTS and POTS replacement services, SIP/VoIP, DIA /NaaS, broadband internet, and more
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SaaS

Finance, CRM, HR, MAT, productivity suites, BI and analytics, cybersecurity, and more

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IT MANAGEMENT SOFTWARE

Centralize every aspect of network, mobility and technology spend

Built for complex, multi-vendor environments, the platform delivers enterprise-grade management capabilities tailored for midsize and large organizations. It unifies every connection, asset, and service into a single view—accessible anywhere and supported by expert services around the clock. Manage all technologies, carriers, and locations seamlessly to drive efficiency and proactive performance across the organization.

CUSTOMER TESTIMONIALS

Real results through software and services built for every business

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The way vCom approaches their customers is 'whatever you need, we'll find a way.' It truly is a dynamic, flexible partnership. They're a welcome extension of our team.

Debbie Bour
Former Senior Manager of IT Operations & Infrastructure, Nations Lending

You should change your company name to Advil. You take away the pain!

Michael McSpadden
Former VP of IT Infrastructure, Garda

vCom is the ONLY partner we have that I am a true fanboy of. You've over-delivered on almost everything.

Saku Hyttinen
Senior Manager of Infrastructure and Office Technology, Colliers International