Success Story: Duane Morris

Consolidate hundreds of bills into a single dataset ready for analytics

Duane Morris is one of the 100 largest law firms in the U.S. with more than 750 attorneys worldwide.

Challenges

Duane Morris was struggling to manage a constantly-growing technology environment that stretched across multiple offices, various technology products and numerous carriers.

  • Multi-site and multi-carrier network infrastructure.
  • No visibility across spend and inventory.
  • 150+ invoices including GL coding & A/P Posting.

Company

Duane Morris

Industry

Legal

Locations Under Management

29+

Attorneys

750

Assets Under Management

$435M

Working with vCom

vCom consolidated billing to reduce 150+ invoices to only one.

vCom worked with Duane Morris’ IT team to migrate all TDM-based infrastructure to SIP trunking as part of a global UC migration, implementing the latest technologies across all US offices.

vCom then applied Duane Morris’ GL Codes against inventory under management in vCom’s vManager platform. The system automates cost allocation, charge back, and A/P posting directly into the firm’s accounting software – saving hours of manual work each month.

vCom then consolidated all mobile spend in the software, automated user notification, and provide monthly optimization reporting and recommendations.

vCom helps us greatly streamline our own process and handle far more work with the same resources. We also know exactly what services we have across the enterprise, and what our cost truly is.

John Sroka

CIO