Success Story: Gardaworld

Met a 100% uptime objective of voice and data networks while significantly reducing expense.

GardaWorld's 10,000 cash services employees process over $5 billion in currency from 200+ secure transaction centers.


With a national footprint, GardaWorld requires strict security and uptime for its voice and data networks to ensure the safety of its employees, protection of clients’ valuables and timely processing of client transactions.

  • Hundreds of monthly invoices across dozens of carriers.
  • 12,000+ locations with frequent critical changes
  • Complex cost allocation scheme, including GL coding & A/P Posting





Locations Under Management




Cash Processed Monthly


Working with vCom

GardaWorld migrated all of its services to vCom, who understood GardaWorld’s stringent requirements and negotiated with various carriers to meet GardaWorld’s needs.

All services and inventory were consolidated and managed through vCom’s cloud-based management platform.

All sourcing, order management, trouble escalation, service changes and inventory are handled by vCom’s professional services team.

vCom worked closely with GardaWorld’s IT team to customize reporting and enhance the functionality of vCom software to better meet GardaWorld’s unique business needs.

Our 20-year partnership with vCom continues to grow. QuantumShift, vCom’s buyers’ club, affords us the value of consolidating a myriad of best-of-breed service providers across multiple technologies and geographies on one invoice and through one team, while maintaining the level of service we have grown accustomed to from vCom. Having those IT services fully integrated into vCom’s spend management platform, vManager, gives our IT and finance teams the tools that we need to effectively manage our IT spend.

Dominique Fournier

VP, IT Solutions

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