Met a 100% uptime objective of voice and data networks while significantly reducing expense.
GardaWorld's 10,000 cash services employees process over $5 billion in currency from 200+ secure transaction centers.
With a national footprint, GardaWorld requires strict security and uptime for its voice and data networks to ensure the safety of its employees, protection of clients’ valuables and timely processing of client transactions
- Hundreds of monthly invoices across dozens of carriers.
- 200+ locations with frequent critical changes
- Complex cost allocation scheme, including GL coding & A/P Posting
Locations under management
Cash processed monthly
Working with vCom
All services and inventory were consolidated and managed through vCom’s cloud-based management platform.
All sourcing, order management, trouble escalation, service changes and inventory are handled by vCom’s professional services team.
vCom worked closely with GardaWorld’s IT team to customize reporting and enhance the functionality of vCom software to better meet GardaWorld’s unique business needs.