No increase in telecom expenses over ten years despite tremendous company growth and doubling the capacity of their data network.
Monterey Mushrooms is the nation's largest grower of fresh mushrooms for sale to supermarkets, foodservice and ingredient manufacture operations. Headquartered in Watsonville, California, Monterey has 18 production, sales and administrative offices in the U.S. and 8 locations internationally.
Monterey had no centralized management of its telecom environment, so each facility managed its own telecom services and processed its own bills, with no overall control or analysis of expenditures.
- Spending over $700k per year on communications with no oversight or analysis
- Facility managers unable to understand their costs
- Manage 150+ monthly invoices, including GL coding & A/P Posting
Locations under management
Working with vCom
As the relationship grew, Monterey asked vCom to take over the management of its data services. The companies worked together to design a new MPLS network.
vCom did the leg work of exploring six different carrier options, helping to determine the best solution for Monterey, and negotiating the contract on their behalf, freeing up the Monterey IT team to manage their day-to-day operations.
The new data network included an upgrade from a Tier 2 carrier to a Tier 1 carrier, which provided better SLAs and a more reliable network, as well as an internet-based back- up solution.
vCom now supports the data network, which allows Monterey’s network administrators to spend more time working directly with users.