With only three IT employees, as the organization grew, so did the challenge of managing IT across 90 locations with different technologies, vendors, providers, contracts, and invoices for each branch—all without documentation as to how networks were originally set up and configured. Late fees were common and NLC was paying a 1% fee per invoice through a managed pay solution. In addition, inefficient, long-term contracts meant the organization continued to pay for IT infrastructure costs even after they had offloaded branches.
Nation’s Lending
Finance
90
3
$825,000
Soon after joining NLC, Debbie Bour, Senior IT Operations and Infrastructure Manager, began expanding the vCom relationship that had been in place before her arrival.
She quickly moved the company’s IT expenses and invoice management to vCom, leveraging the centralized vManager platform as a single source of truth for IT assets across the organization.
Bour and her team reduced costs by migrating their telecom and data contracts to QuantumShift, vCom’s Buyers’ Club, to centralize control and take advantage of pre-negotiated pricing and eliminate late fees. This resulted in eliminating myriad invoices; there’s only one invoice, without late fees, instead of dozens for each branch.
Simultaneously, NLC engaged vCom to spearhead the RFP process for a new cloud-based communications system (UCaaS) to be used company-wide.
vCom is the best fit for us because it allows the flexibility to scale without adding more people. Over time, it can save a department’s worth of budget and time.
Learn how vCom software and managed services can give you peace of mind from source to pay.
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