Case Study

Consolidated billing and carrier management across more than 90 locations, saving over 45%

Tri Counties Bank, headquartered in Chico, California, has provided consumers and businesses throughout Northern and Central California with financial services for over forty years.

Challenges

Tri Counties IT team was juggling multiple carriers, technologies, and invoices. Understanding new inventory after acquisition of new small regional banks was a daunting task. More locations resulted in rising costs across wireline and mobile services.

  • Manage a multi-site and multi-carrier network infrastructure.
  • Obtain visibility of technology spend and inventory
  • Manage 150+ monthly invoices, including GL coding & A/P Posting

Company

Tri Counties Bank

Industry

Finance

Locations under management

90+

Carriers under management

18+

Assets under management

$4.4B

Working with vCom

After a comprehensive cost comparison, vCom’s professional services team sourced and negotiated contracts for new network providers, and managed the migration closely with the IT Team.

This migration saved Tri Counties Bank over 45% off their monthly invoices, and provided them with the stable and uninterrupted service they were seeking.

With a new partnership in hand, Tri Counties Bank’s IT team immediately expanded in size and expertise, with all services and inventory consolidated and managed through vCom’s cloud-based management platform.

All sourcing, order management, trouble escalation, service moves or changes, and inventory were now handled in partnership with vCom’s professional services team.
vCom is a trusted partner who we rely upon to manage our technology. More importantly, we are in alliance with a company who cares about our business, provides sound, strategic advice, which enables us to focus on banking. The partnership formed between our companies is a testament to the genuine people working for vCom.

Bruce Barnett

CIO

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