Our vCom Mobile Team is always busy behind the scenes, making sure that your mobile spend is optimized. What kinds of mobile optimizations do we do? Here are a few:
Our team reviews plans every quarter and proactively makes plan changes based on last three month of usage. This includes analyzing the full mobile environment (retail, buyers’ club, etc.) by reviewing the total spend/usage to look for patterns, and making sure that the plan being used is the most efficient. If not, we will change to a different plan to increase savings and reevaluate in the next quarter. We also provide usage alerts for data so there aren’t any surprises at the end of the month.
How many clients roughly do we do this for? ALL mobile customers! That means we stay on top of over 460 carrier-accounts each quarter.
As part of this process, we also do an in-depth invoice review to catch any additional savings, including available credits. By the way, this is not an automated process. Reviewing these invoices by hand may take extra time but this is a point where a little human ingenuity may come into play.
Savings suggestions are also available to review in vManager, such as suspending zero use lines when in contract or disconnecting zero use lines when out of contract. You can also get visibility into TOL Out (transfer of liability) requests; these are flagged for your convenience inside vManager as employees leave the company.
Have more questions about vCom’s Mobile offerings? Feel free to drop us a line.
Brie’s Optimization Tip 💡
Unplanned international travel? A free international travel day pass is a feature from most carriers and can protect
you from unexpected charges while traveling internationally. Activation is easy and can also be backdated.