vCom Connections Fall 2021

vManager Just Keeps Getting Better

The big news out of Q3 was the release of vManager 14. Major enhancements within vManager 14 were focused on increasing speed to information, expanding accessibility, and optimizing IT spend.

A few of the new features and enhancements included:

  • Community Intelligence
  • Universal APIs
  • Homepage Dashboard Redesign

Trouble Tickets Just Got an Upgrade!

Have you gotten a chance to explore the new Ticket Configuration options in vManager 14? This new feature allows users to create, edit, assign, and configure self-managed trouble tickets for self-managed and retail assets in vManager.  After the ticket types, fields, and owners have been established, tickets may be opened and automatically assign an owner to specific ticket types. You can find Ticket Configuration in the bottom of the Admin menu (shown below).

vCom IT Spend Management Benchmark Report 2021

For IT organizations around the globe, 2021 was the year to solidify strategies put in place in the wake of unprecedented upheaval. What will 2022 bring?

Based on a survey of more than 100 IT and finance professionals, and featuring analysis by Amalgam Insights, our 2nd annual report on IT spending shares insights into the key challenges IT organizations are facing and how continued technology shifts and priorities will affect future decision making.  Download your copy

Smart Phone Tip 💡

Did you know you can get a faster charge on your phone if you put it into airplane mode? If you’re pressed for time and need to get as much juice as possible quickly, try airplane mode or even turning your phone off while you charge.

Introducing: Brain Bites

We’ve just launched our newest audio project! Listen to short tech articles on various topics related to network, mobility, cloud, and more.

Featured article: Essential Mobile Optimization Goes Way Beyond an Audit

Listen now on your favorite platform: