Case Study

Manage inventory and provision services for tens of thousands of devices across 40 locations, cutting costs by 50%

Sentinel is one of America’s largest providers of electronic monitoring services and technologies. The company distributes tens of thousands of loT-enabled ankle bracelets every year from 40 locations nationwide.

Challenges

Sentinel needed a scalable, cost efficient tool that delivered visibility into devices and spend.

  • Reams of invoices from carriers were used to track and manage each device.
  • Fixed contract rate plans for its devices, limiting its ability to modify plans as their needs changed.
  • No reporting on inventory or cost, and no way to automatically place orders.
  • Limited visibility and no alerts tracking individual device usage. Paying for monitoring units regardless of activation date.

Company
Sentinal

Industry
Security

Devices under management
7,000+

Carriers under management
19+

Spend under management
$1.14M

Working with vCom

vCom worked with Sentinel to deploy a best-in-class inventory management and service provisioning cloud platform – thereby cutting costs by up to 50%.
  • vCom and Sentinel went on to develop an enhanced monitoring platform, introducing Bluetooth, WiFi and 4G/LTE to improve geolocation.
  • vCom deployed a cloud-based platform enabling Sentinel to track devices deep inside large facilities and while roaming.
Sentinel’s new ability enabled it to expand its offering outside the continental United States, target new revenue generation opportunities, and augment its offering to its prospective client base.

vCom provides solutions and assists in areas that I previously would have never thought to ask about. It’s a one-stop shop for almost every IT management service that you can think of, and then some.

Andrew Anderson

Telecommunications manager, Sentinel

We can almost certainly save you time and money. Schedule a demo to see how.

Our demos are friendly and no-pressure. We promise not to waste your time, spam you, or give your information to anyone.